West, John E. <br/><br/>
Unlocking the power of your QMS :  keys to performance improvement 

 - Delhi :  Pearson Education,  ©2005. 
 - xii, 177 p. :  ill. (b&w)  23 cm (Paperback) 
<br/><br/>Includes index. 
<br/><br/><label>ISBN: </label>9788129711830 
<br/><br/><label>Subjects--Index Terms: </label>Organizational effectiveness--Evaluation Total quality management--Evaluation Industrial management--Evaluation Industrial productivity--Evaluation 
<br/><br/><label>Dewey Class. No.: </label>658.4013  / WES / G