How to win customers and keep them for life (Record no. 4594)
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000 -LEADER | |
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fixed length control field | 00581nam a22002177a 4500 |
003 - CONTROL NUMBER IDENTIFIER | |
control field | OSt |
005 - DATE AND TIME OF LATEST TRANSACTION | |
control field | 20241007112804.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 241007b |||||||| |||| 00| 0 eng d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 9788173101304 |
040 ## - CATALOGING SOURCE | |
Transcribing agency | |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 658.8 |
Item number | LEB / G |
100 ## - MAIN ENTRY--PERSONAL NAME | |
Personal name | LeBoeuf, Michael |
Relator term | Author |
245 ## - TITLE STATEMENT | |
Title | How to win customers and keep them for life |
260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
Place of publication, distribution, etc. | London : |
Name of publisher, distributor, etc. | Judy Piatkus Ltd., |
Date of publication, distribution, etc. | ©1987. |
300 ## - PHYSICAL DESCRIPTION | |
Extent | 190 p. ; |
Dimensions | 21.5 cm (Paperback) |
504 ## - BIBLIOGRAPHY, ETC. NOTE | |
Bibliography, etc. note | Includes index. |
653 ## - INDEX TERM--UNCONTROLLED | |
Uncontrolled term | CRM |
653 ## - INDEX TERM--UNCONTROLLED | |
Uncontrolled term | Customer Perception |
653 ## - INDEX TERM--UNCONTROLLED | |
Uncontrolled term | Marketing Management |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Source of classification or shelving scheme | Dewey Decimal Classification |
Koha item type | Book |
Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Date last checked out | Price effective from | Koha item type | Public note |
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Dewey Decimal Classification | Business | IIT - Dharwad | IIT - Dharwad | 07/10/2024 | 1 | 658.8 LEB / G | G6420 | 29/01/2025 | 07/01/2025 | 07/10/2024 | Book | Donated by Mr. Nagaraj Mahale. |